Shop Policies

Processing Times

I aim to post within 1 day of receiving payments.

Customs & Import Tax

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Returns & Exchanges

I accept returns, contact me with 14 days of delivery and send items back (unused) within 30 days of delivery. The buyer is responsible for return postage costs.
If you change your mind and wish to exchange your item for another, please contact me to arrange this. You will need to return your item unused and in perfect condition within 14 days of purchase. The buyer is responsible for return postage costs.

Commissions

I do not accept returns or exchanges on commissions or personalised products. I do send out proofs before I finalise commissions.